* {
    padding: 0;
    margin: 0
}

.el-textarea__inner {
    font-family: "Helvetica Neue", Helvetica, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "微软雅黑", Arial, sans-serif;
}

.floatRight {
    float: right;
}

.clear {
    clear: both;
}

.visitorBody {
    background-color: #eef0f6;
    /* background-image: url('/static/images/bg.jpg'); */
    background-repeat: round;
}

.h1,
.h2,
.h3,
.h4,
.h5,
.h6,
h1,
h2,
h3,
h4,
h5,
h6 {
    font-family: inherit;
    font-weight: 500;
    line-height: 1.2;
    color: inherit;
}

.el-menu.el-menu--horizontal {
    border-bottom: none;
    padding-bottom: 4px;
}

.el-menu--horizontal>.el-menu-item.is-active {
    border-bottom: 3px solid #409EFF;
}

.chatBg .el-tabs__header {
    margin: 0;
}

.faceBtn,
.faceBtn:after,
.faceBtn {
    border: 1px solid;
}

.iconBtns {
    border-top: 1px solid #e4e4e4;
    color: #b2b2b2;
    padding: 2px 0;
}

.iconBtns div {
    margin-right: 10px;
    cursor: pointer;
}

.visitorFaceBtn {
    float: left;
    margin-left: 5px;
}

.visitorFaceBox {
    position: absolute;
    bottom: 105px;
}

.visitorIconBtns {
    margin-right: 8px;
    transform: scale(0.8);
}

.visitorIconBtns:hover {
    color: #484848;
}

.kefuFaceBox {
    position: absolute;
    bottom: 0px;
    z-index: 999;
}

.faceBtn {
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    height: 24px;
    width: 24px;
    display: inline-block;
    vertical-align: middle;
    font-style: normal;
    color: #9da0a0;
    text-align: left;
    text-indent: -9999px;
    direction: ltr;
    position: relative;
    cursor: pointer;
}

.faceBtn:before {
    content: '';
    pointer-events: none;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    box-shadow: 8px 0 0 0, 0 0 0 2px inset;
    height: 4px;
    width: 4px;
    left: 7px;
    position: absolute;
    top: 29%;
}

.faceBtn:after {
    content: '';
    pointer-events: none;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
    transform: translateX(-50%);
    border-top-color: transparent;
    border-left-color: transparent;
    border-right-color: transparent;
    height: 15px;
    left: 50%;
    position: absolute;
    top: 10%;
    width: 15px;
}

.imageBtn {
    width: 24px;
    height: 20px;
    overflow: hidden;
    display: inline-block;
    vertical-align: middle;
    position: relative;
    font-style: normal;
    color: #9da0a0;
    text-align: left;
    text-indent: -9999px;
    direction: ltr;
    border: 1px solid;
    cursor: pointer;
    margin: auto 6px;
}

.imageBtn:before {
    content: '';
    position: absolute;
    width: 17px;
    height: 16px;
    left: -2px;
    top: 10px;
    -webkit-transform: rotate(45deg);
    -moz-transform: rotate(45deg);
    -ms-transform: rotate(45deg);
    -o-transform: rotate(45deg);
    transform: rotate(45deg);
    box-shadow: inset 0 0 0 32px, 10px -6px 0 0;
}

.imageBtn:after {
    content: '';
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    position: absolute;
    width: 3px;
    height: 3px;
    box-shadow: inset 0 0 0 32px;
    top: 5px;
    right: 5px
}

.visitorFolderBtn {
    float: left;
    margin-left: 20px;
}

.folderBtn {
    display: inline-block;
    background-color: transparent;
    overflow: hidden;
    font-size: 1px;
    cursor: pointer;
    width: 30px;
    height: 24px;
}

.folderBtn:before {
    content: '';
    float: left;
    background-color: #9da0a0;
    width: 15px;
    height: 3px;
    margin-left: 2px;
    border-top-left-radius: 2px;
    border-top-right-radius: 2px;
    box-shadow: 2px 2px 0 0 #9da0a0;
}

.folderBtn:after {
    content: '';
    float: left;
    clear: left;
    background-color: #d4d6d6;
    width: 33px;
    height: 22px;
    border-radius: 1px;
}

.visitorImageBtn {
    float: left;
    margin-left: 20px;
    margin-top: 2px;
}

.faceBox {
    width: 100%;
    background: #fff;
    z-index: 99999999;
    padding: 2px;
    display: none;
}

.faceBoxList {
    list-style: none;
    padding: 0;
    margin: 0;
}

.faceBoxList li {
    cursor: pointer;
    float: left;
    border: 1px solid #e8e8e8;
    width: 28px;
    overflow: hidden;
    margin: -1px 0 0 -1px;
    padding: 4px 2px;
    text-align: center;
}

@-webkit-keyframes bounce-up {
    25% {
        -webkit-transform: translateY(10px);
    }

    50%,
    100% {
        -webkit-transform: translateY(0);
    }

    75% {
        -webkit-transform: translateY(-10px);
    }
}

@keyframes bounce-up {
    25% {
        transform: translateY(10px);
    }

    50%,
    100% {
        transform: translateY(0);
    }

    75% {
        transform: translateY(-10px);
    }
}

.animate-bounce-up {
    -webkit-animation: bounce-up 1.4s linear infinite;
    animation: bounce-up 1.4s linear infinite;
}

.mainLogo {
    font-size: 20px;
    font-weight: bold;
    color: #fff;
}

.mainVersion {
    margin-left: 5px;
    font-size: 12px;
}

.el-submenu__title i {
    color: #fff;
}

.el-container {
    height: 100%;
}

.el-aside {
    height: 100%;
    background: #222d32;
}

.textDark {
    color: #343a40;
}

.bgInfo {
    background-color: #17a2b8
}

.bgSuccess {
    background-color: #28a745
}

.bgDanger {
    background-color: #dc3545
}

.bgInfo {
    background-color: #17a2b8
}

.smallBox {
    border-radius: .25rem;
    box-shadow: 0 0 1px rgba(0, 0, 0, .125), 0 1px 3px rgba(0, 0, 0, .2);
    display: block;
    margin-bottom: 20px;
    position: relative;
    padding: 10px;
    color: #fff;
}

.settingMain h2 {
    margin-bottom: 20px;
}

.settingMain h3 {
    font-size: 24px;
    margin-bottom: 10px;
}

.bigPic {
    background: #ccc;
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 999;
    display: none;
    text-align: center;
}

/*客服聊天主板*/
.chatBg {
    background: #fff;
    border: solid 1px #e6e6e6;
    overflow: hidden;
}

.chatLeft {
    height: 100%;
    overflow: auto;
}

.chatLeft .el-tabs__nav,
.chatRight .el-tabs__nav {
    margin-left: 20px;
}

.chatRight {
    height: 100%;
    overflow: scroll;
    overflow: scroll !important;
}

.onlineUsers {
    padding: 8px;
    height: 40px;
    line-height: 40px;
    font-size: 14px;
    border-bottom: dashed 1px #e6e6e6;
}

.onlineUsers a {
    color: #333;
}

.onlineUsers:hover,
.onlineUsers.cur {
    background-color: #f0f9eb;
    color: #67C23A;
}

.imgGray {
    -webkit-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
    filter: grayscale(100%);
    filter: gray;
    color: #888;
    box-shadow: 5px 5px 4px grey;
}

.imgNotGray {
    box-shadow: 5px 5px 4px rgb(144, 194, 250);
}

.el-card.is-hover-shadow:hover {
    box-shadow: 0 4px 8px 0 rgb(0 0 0 / 20%), 0 6px 20px 0 rgb(0 0 0 / 19%);
}

.hasLastMsg {
    line-height: normal;
}

.lastNewMsg {
    font-size: 12px;
    color: #7f7f7f;
    margin-top: 4px;
    overflow: hidden;
    height: 16px;
}

/*客服页*/
.chatKfPageApp {
    max-width: 800px;
    margin: 0 auto;
}

.chatCenter {
    background: #fff;
    margin: 0 auto;
    box-shadow: 2px 2px 6px rgba(0, 0, 0, .3);
    overflow: hidden;
    width: 100%;
    opacity: 0.92;
}

.chatContext {
    width: 100%;
    text-align: left;
    position: relative;
    background: rgb(245, 245, 245);
}

.chatBox {
    /*overflow-y: auto;*/
    overflow-x: hidden;
    /*margin-bottom: 80px;*/
}

.chatBoxEx {
    /* background: #3e3e3e; */
}

.chatVisitorPage {
    height: calc(100% - 100px);
    overflow-y: auto;
}

.chatVisitorPage .chatBox {
    padding: 0 4px;
}

.chatBox .el-col {
    margin: 10px 0;
    /* width: auto;
    margin-right: 20px; */
}

.chatUser {
    font-size: 12px;
    white-space: nowrap;
    color: #999;
    text-align: left;
    margin-top: -15px;
}

.chatMainPage {
    margin-top: 1px;
}

.chatContent {
    background-color: rgb(255, 255, 255);
    color: #000;
    border: 1px solid rgb(237, 237, 237);
    padding: 8px 15px;
    word-break: break-all;
    position: relative;
    border-radius: 5px;
    display: inline-block;
    line-height: 21px;
    font-size: 14px;
}

a {
    color: #07a9fe;
    text-decoration: none;
}

.chatContent:before,
.chatContent:after {
    content: "";
    display: block;
    position: absolute;
    width: 0;
    height: 0;
    border: 6px solid transparent;
    border-right-color: rgba(255, 255, 255, 1);
    left: -11px;
    top: 10px;
    z-index: 1;
}

.chatContent:after {
    left: -12px;
    border-right-color: rgb(237, 237, 237);
    z-index: 0;
}

/*.chatContent:after {*/
/*    content: '';*/
/*    position: absolute;*/
/*    left: -10px;*/
/*    top: 13px;*/
/*    width: 0;*/
/*    height: 0;*/
/*    border-style: dashed;*/
/*    border-color: transparent;*/
/*    overflow: hidden;*/
/*    border-width: 10px;*/
/*    border-top-style: solid;*/
/*    border-top-color: rgb(255,255,255);*/
/*}*/
.chatBoxMe .chatContent {
    float: right;
    background-color: rgb(152, 225, 101);
    border: 1px solid rgb(145, 215, 96);
}

.chatBoxMe .recall-msg {
    text-decoration: line-through;
    color: red;
    background-color: rgb(202 203 202);
    border-color: rgb(202 203 202);
}

.chatBoxMe .recall-msg:before {
    border-left-color: rgb(202 203 202) !important;
}

.chatBoxMe .el-me {
    float: right;
}

.chatBoxMe .chatContent:after {
    border-left-color: rgba(152, 225, 101, 1);
    border-right: none;
    left: auto;
    right: -5px;
}

.chatBoxMe .chatContent:before {
    border-left-color: rgb(152, 225, 101);
    border-right: none;
    right: -5px;
    left: auto;
}

.chatBoxMe .el-col-3 {
    float: right;
    text-align: right;
}

.chatBoxMe .chatUser {
    text-align: right
}

.chatArea {
    float: left;
    width: 85%;
    margin: 4px 0 0 4px;
}

.chatArea .el-textarea__inner {
    padding: 1px 5px
}

.btnArea {
    width: 10%;
    float: right;
}

@media screen and (max-width: 500px) {
    body {
        background: #fff
    }

    .chatCenter {
        border: none;
        box-shadow: none;
        margin-top: 0px;
    }

    .chatArea {
        width: 70%;
    }

    .btnArea {
        width: 20%;
    }
}

.chatTitle {
    height: 30px;
    line-height: 30px;
    color: #1989fa
}

.chatBoxSend {
    background: #fff;
    height: 100px;
}

.chatBoxSendBtn {
    float: right;
    margin: 12px 4px 0 0;
}

.footContact {
    text-align: center;
}

.footContact a {
    font-size: 12px;
    color: #999;
    text-decoration: none;
}

.chatTime {
    text-align: center;
    color: #bbb;
    margin: 12px 0;
    font-size: 12px;
}

.chatTime span {
    display: inline-block;
    padding: 2px 5px;
    background: rgb(218, 218, 218);
    color: #fff;
}

.chatTimeHide {
    display: none;
}

.visitorInfo .el-menu-item {
    font-size: 12px;
}

.chatRightTitle {
    color: #303133;
    height: 40px;
    line-height: 40px;
    padding: 0 10px;
    font-size: 14px;
    border-bottom: 1px solid #E4E7ED;
}

.chatRightTitle a {
    float: right;
    text-decoration: none;
    color: #519eff;
}

.replyBox {
    font-size: 12px;
    min-height: 300px;
    background: #fff;
    border: solid 1px #e6e6e6;
    margin-top: 5px;
    margin-bottom: 50px;
}

.replyItem:hover {
    background-color: #f0f9eb;
    color: #67C23A;
}

.replyContent {
    padding: 0 10px;
}

.replySearch {
    margin: 5px 7px;
    width: 96% !important;
}

.iconBtnsBox {
    position: relative;
    margin-top: 4px;
    padding-left: 4px;
    padding-top: 2px;
    padding-bottom: 2px;
}

.kefuMainBg {
    background: #f5f5f5;
    border: solid 1px #e6e6e6;
    boder-top: none;
}

.kefuFuncBtns {
    background: #fff;
    margin: 2px 0px;
    color: #7f7f7f;
    border-bottom: 1px solid #e6e6e6;
    font-size: 12px;
    padding: 5px 0px;
    padding-left: 4px;
}

.kefuFuncBox {
    position: absolute;
    bottom: 0px;
    width: 100%;
    padding-bottom: 10px;
    background: #fff;
}

.kefuFuncBox .el-textarea {
    width: 99%;
}

.kefuFolderBtn {
    vertical-align: middle;
}

.visitorReply {
    font-size: 14px;
    line-height: 24px;
}

.visitorReplyTitle {}

.visitorReplyContent {
    color: #007aff;
    cursor: pointer;
}

.iconBtnsBox .kefuSendBtn {
    margin-right: 4px;
    float: right;
}

.clear {
    clear: both;
}


.chatEntTitle {
    padding: 0 5px;
    width: 100%;
    z-index: 9;
    margin: 0 auto;
    height: 50px;
    line-height: 50px;
    overflow: hidden;
    font-size: 14px;
    color: #fff;
    overflow: hidden;
    background-color: rgb(4 24 51);
    align-items: center;
    justify-content: left;
    display: none;
}

.chatEntTitleLogo {
    margin-right: 5px;
}

@media screen and (min-width: 900px) {
    .chatCenter {
        border-top: none;
        border-bottom: none;
        border-radius: 8px;
        height: 94% !important;
        position: absolute;
        top: 18px;
        left: 50%;
        margin-left: -450px;
        max-width: 900px;
        /* opacity: 0.92; */
    }

    .chatVisitorPage {
        height: calc(100% - 150px);
    }

    .chatEntTitle {
        display: flex;
    }
}

.visitorEditorArea {
    margin: 0 5px;
}

.visitorEditorArea textarea {
    padding: 7px 0 7px 8px;
    font-size: 16px;
    line-height: 21px;
}

.visitorEditor {
    display: flex;
    align-items: center;
}

.visitorSendBtn {
    margin-right: 2px;
}

.replyBox-kb {
    margin-top: 10px;
    margin-bottom: 0;
}

.info-list {
    line-height: 44px;
    height: 35px;
}

.sta-item {
    float: right;
    color: blue;
    font-size: 18px;
}

.kbContent {
    padding: 10px;
    height: 30%;
    overflow: hidden;
    overflow-y: scroll;
}

.kbItem {
    padding: 5px;
}

.divNoUser {
    margin: 15px;
    text-align: center;
    filter: grayscale(100%);
    filter: gray;
    color: #888;
}

/* ljf add here */
.el-col-x {
    padding-left: 8px !important;
    padding-right: 8px !important;
    width: auto;
}

.chatBoxMe .el-col-x {
    padding-left: 8px !important;
    padding-right: 8px !important;
    float: right;
    width: auto;
}

.chatBoxMe .el-col-21 {
    float: right;
}

.clickspan {
    color: blue;
}

.visitor_list {
    min-height: 460px;
}

.div_additional h3 {
    font-weight: bold;
    margin: 10px auto;
    font-size: 20px;
    color: #67c23a;
}

.div_additional h4 {
    margin: 3px auto;
    font-size: 15px;
    color: rgb(150, 150, 150);
}

.div_additional .add_title {
    font-weight: bold;
    width: 140px;
    display: -moz-inline-box;
    display: inline-block;
}

.div_additional .add_content {
    width: 140px;
    display: -moz-inline-box;
    display: inline-block;
}

.div_zuoxi_name {
    text-align: center;
    border: 2px solid #255c07;
    width: 80%;
    border-radius: 20px;
    margin-left: 10%;
}

.div-kefu-count {
    padding-left: 10px;
    padding-right: 10px;
    text-align: center;
    border-right: 1px solid #c1c1c1;
    margin-top: 20px;
}

.div-kefu-count-num {
    height: 28px;
}

.row-offline {
    color: #888888;
}

.row-online {
    /* color: red; */
    /* font-weight: bold; */
}

.el-tabs__item {
    padding: 0 10px;
}

.pagination-visitor {
    position: fixed;
    bottom: 20px;
}

.myh2 {
    margin: 20px;
}